How We Work

Quiver works in two ways - from your stores or from our fulfilment centres

Operating Hours

We're working when you're working. Quiver operates between 8am and 10pm, 7 days a week, 364 days a year.

We only take Christmas Day off - luckily someone else takes over 🎅

Operating Area

We deliver to over 86% of homes in London.

Couriers & Vehicles

Quiver is an end-to-end managed service. We provide the software and the couriers to make it all work. Our couriers use a range of vehicles - including bikes, cargo bikes, mopeds, cars and vans.This gives us the flexibility to deliver anything from your lipstick to your printer and we always match up the most efficient vehicle for the job at hand.Delivery services are generally at the lower bound of what's acceptable. There's so much room to improve the experience for customers interacting with couriers to ensure it's truly delightful. We understand that our couriers are very much an extension of the brand we deliver for - and that's important to us. This is what Quiver does better than the rest. When couriers work for Quiver, they only work for Quiver.

ProtectionThe insurance Quiver holdsQuiver holds comprehensive Goods In Transit insurance courtesy of Aviva. We aim to not make mistakes - and we don't make many. But when bad things happen, it's good to know that we're covered.

AI assistantsUse Quiver from ChatGPT, Claude or CursorConnect your Quiver account to your AI assistant and ask it to check on deliveries and returns, book new ones, or manage your products and stock transfers, without switching tabs. Actions that book a courier or cost money are marked so your assistant checks with you first.Set it up ↗

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