Client story · Reliability

Nine in ten,
inside the window

Edge of Ember sells hand-finished jewellery — considered purchases, often gifts, frequently time-sensitive. Through the year to April 2026, nine in ten of their deliveries landed inside the window we committed to.

Fine jewelleryNext-day & same-dayGifting-led

Fine jewellery, London · with Quiver since February 2024 · edgeofember.com

90.6%
of deliveries arrived within their committed window
Across 754 deliveries in the 12 months to 30 April 2026, on our standard on-time basis.

The committed window is the promise a customer remembers

Over the twelve months to 30 April 2026 we made 754 deliveries for Edge of Ember and 90.6% of them arrived within the window committed to the customer. Across the whole relationship, from February 2024, we have made 1,507 deliveries to 1,405 customers.

For a gifting-led brand, the window is the promise that actually gets remembered. It is the figure we hold ourselves to, and the one we report back.

By the numbers

90.6%On-time754 deliveries, 12 months to 30 April 2026
1,507DeliveriesFebruary 2024 – 31 July 2026
1,405Distinct customersover the same period
Where these numbers come from. Every figure on this page is taken from Quiver's own delivery records for Edge of Ember and covers the period stated beside it. On-time means a delivery arriving within the window committed to the customer, on the service stated. Figures describe the stated period and are not a forecast of current or future service. We publish no commercial information belonging to our clients.

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