Client story · Fulfilment moved to London
Flabelus used to fulfil every order from a warehouse in Madrid. Since December 2024 their London orders have shipped from their own London stores instead, with us carrying the last mile.
Footwear, London · with Quiver since December 2024 · flabelus.com
Every London order once travelled from a warehouse in Madrid. Now it leaves a Flabelus store in London and reaches the customer the same way any local delivery does — a shorter journey, and no border in the middle of it.
Between December 2024 and July 2026 we made 3,470 deliveries for Flabelus, reaching 3,210 distinct customers. Almost every one went to a different address — a brand acquiring new customers quickly, served from stock already in the city.
We have not published an on-time figure for Flabelus. Roughly a third of their deliveries are missing an on-time score in our records, and we will not put forward a reliability number that rests on two thirds of the work. We would rather say nothing than say something we cannot stand behind.
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