Client story · Repeat custom

The customers
keep coming back

Uncorked has been sending wine out with Quiver since October 2022. Over nearly four years the same addresses kept reappearing on the route.

Wine & spiritsNext-day, same-day, timed & immediateLondon-wide

Fine wine merchant, City of London · with Quiver since October 2022 · uncorked.co.uk

47.3%
of deliveries went to a customer we had delivered to before
Measured across the 970 of 1,317 deliveries that carry a customer identifier (74%). October 2022 – 31 July 2026.

Why repeat custom is the number that matters

Nearly half of every delivery we made for Uncorked went to someone we had been to before. For a wine merchant that is the figure worth watching: a case of wine is rarely a one-off purchase.

Uncorked uses four of our services — next-day, same-day, timed windows and immediate. Across the period we made 1,317 deliveries to 511 distinct customers in and around the City.

By the numbers

1,317DeliveriesOctober 2022 – 31 July 2026
511Distinct customersover the same period
3 yrs 9 mthsWith QuiverOctober 2022 to today, without a break
Where these numbers come from. Every figure on this page is taken from Quiver's own delivery records for Uncorked and covers the period stated beside it. On-time means a delivery arriving within the window committed to the customer, on the service stated. Figures describe the stated period and are not a forecast of current or future service. We publish no commercial information belonging to our clients.

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